DATA PROTECTION POLICY

SENDING AND REGISTRATION OF PERSONAL DATA

Sending personal data is mandatory to contact, subscribe to our newsletter and / or conduct business transactions with OPENNATUR. Likewise, failure to provide the requested personal data or to accept the present data protection policy implies the
inability to subscribe and process requests made on this portal.
This website uses different systems to capture personal information and always requires the prior consent of users to process their personal data for the purposes indicated.
As a user, you always have the right to revoke such prior consent at any time.

PERSONAL INFORMATION CAPTURE SYSTEM

The different systems for capturing personal information are:

  1. Content subscription form: within the web there are several forms to activate the subscription. The data provided will be used exclusively to send the Newsletter and keep you updated on news and special offers, exclusively for opennatur.com subscribers.
  2. Contact form: There is also a contact form for inquiries, suggestions or professional contact. In this case the e-mail address will be used to respond to them and send the information that the user requires through the web.
  3. User registration: Within the “store” section, and especially to submit purchase requests, it is necessary to register as a user. In this case, the data will be used to manage the order and its shipment.
  4. Cookies: When a user registers or browses this website, cookies are stored. The user can consult the cookie policy at any time for more information on the use of cookies and how to disable them.
  5. Download system: In this web site you can download different contents that are periodically incorporated in text, video and audio format. In this case, an e-mail address is required to activate the subscription form. Your information is used for the purposes indicated for subscribers.
LEGITIMACY OF THE TREATMENT

To subscribe, contact or purchase on this website requires consent to this Legal Notice and Privacy Policy. The prospective or commercial offer of products and services is based on the consent that you are asked for, without in any case the withdrawal of this consent conditioning the execution of the subscription or purchase contract.

DATA CATEGORY

The category of data processed is identification data, specifically:

  • Name and surname
  • Company name
  • Phone
  • E-mail address
  • IP Address
  • Credit/debit card

Under no circumstances will specially protected data be processed.

DATA RETENTION TIME

The personal data provided will be retained indefinitely until deletion is requested by the data subject.

SERVICES OFFERED BY THIRD PARTIES ON THIS WEBSITE

To provide services strictly necessary for the development of our activity, we use the following providers under their corresponding privacy conditions:

  • Hosting: LleidaCreativity
  • Web platform: WordPress
DATA PROTECTION

OPENNATUR and, therefore, opennatur.com, undertakes to respect confidentiality and to use the data for the purpose for which they have been collected through the contact forms on this website. It undertakes to comply with its obligation to keep them and to accept all measures to prevent the alteration, loss, unauthorized processing or access, of
in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR).
The user guarantees that the personal data provided through the different contact and subscription forms are truthful, being obliged to communicate any modification thereof. Likewise, the user guarantees that all the information provided corresponds to his or her real situation, that it is up to date and accurate.
By filling in reservation forms on the Web, or contact forms, or by sending e-mails or any other type of request for information sent to opennatur.com, the interested party expressly consents to the processing of his/her personal data and to receive commercial communications about OPENNATUR’s services.
When using the contact forms, you will notice that some fields, such as name or email have an asterisk (*) mark; this means that these fields are mandatory, and the form cannot be submitted if you leave these fields blank.

EXERCISE OF DATA PROTECTION RIGHTS

In accordance with the provisions of Regulation (EU) 2016/679, we inform you that any person has the right to obtain confirmation as to whether or not opennatur.com processes personal data concerning him or her.
Interested persons have the right to:

  • Request access to personal data relating to the data subject.
  • Request rectification or deletion
  • Request the limitation of your treatment
  • Opposing treatment
  • Request data portability (not applicable in this case)

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. OPENNATUR will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
Due to the type of information collected by this website, the right to data portability cannot be exercised.
Data subjects shall also have the right to effective judicial protection and to file a complaint before the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.
You may exercise your rights of access, rectification, cancellation, opposition and limitation of treatment by contacting administracio@opennatur.com along with valid proof in law, such as photocopy of ID card or equivalent, indicating in the subject “DATA PROTECTION” or by written and signed request, along with photocopy of ID card or equivalent identification document to OPENNATUR at Polígono Industrial Camí dels Frares, Carrer 0, nº 13, 25191 Lleida (Lleida).

ACCEPTANCE AND CONSENT

The USER declares to have been informed of the conditions on Personal Data Protection, accepting and consenting to the processing of the same by OPENNATUR, in the manner and for the purposes indicated in this Legal Notice and Privacy Policy.
The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to OPENNATUR in the terms established in this Policy for the exercise of the ARCOLP rights. This revocation shall in no case be retroactive.

APPLICABLE JURISDICTION

This Legal Notice and Privacy Policy are governed by Spanish Law, specifically this website is adequate to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

CONTACT ADDRESSES

If you have any questions about this Legal Notice and Privacy Policy or about the Cookies Policy, please contact: administracio@opennatur.com.